FAQs
Frequently Asked Questions
Our customer support is available Monday to Friday
Average answer time: 24h
Average answer time: 24h
How can l reach you?
I’m always here to help! Whether you have a question or just want to chat about my rings, I’m available every day of the week.
My Hours:
- Mon - Fri: 9:00 AM - 5:00 PM
- Sat - Sun: 10:00 AM - 4:00 PM
I do my best to get back to you within 48 hours, but I always strive to respond as quickly as I can.
📩 Email: nigredoring@gmail.com
How long do l have to return my order?
I want you to love your ring as much as I loved making it. If for any
reason it’s not quite right, you can return it within 30 days of
receiving it. Just send me an email, and we’ll take care of everything.
reason it’s not quite right, you can return it within 30 days of
receiving it. Just send me an email, and we’ll take care of everything.
How do you make your rings?
Every ring I make is crafted with care and attention to detail. I handpick the finest materials, and I personally oversee every step of the process in my workshop.
My goal is to create a ring that not only looks beautiful but also lasts for years to come.
Do you offer free shipping?
Yes, I’m happy to offer FREE shipping across the USA! Once your ring is on its way, I’ll send you a tracking number so you can follow its journey from my hands to yours.
What if it doesn't fit?
If it doesn't fit, don't sweat it! We are real people too. We got you
covered. We want to make sure that you get the perfect fit so we have
made the exchange process extremely simple!
covered. We want to make sure that you get the perfect fit so we have
made the exchange process extremely simple!
How to find my rina size?
In the size selection attachment on our product page, you can click to open and download the size chart. At the same time, our detail page pictures will show the size selection method.